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How it works

From booking to certificate, without the stress

Compliance can feel confusing. Our job is to make it simple — assess your barrier, explain anything that needs attention in plain English, and get you certified.

The process

Four honest steps

  1. 01

    Book online or call

    Choose a time that suits — weekends and after-hours included. Your pool or spa needs to be registered with your council first.

  2. 02

    On-site inspection

    A VBA-registered inspector assesses your barrier against the current standard and talks you through anything that needs attention.

  3. 03

    Same-day report

    You receive a written report with photos on the day. If it passes, your compliance certificate is issued straight away.

  4. 04

    Free re-inspection if needed

    Made the fixes? We return within 60 days to certify at no extra charge, then lodge-ready paperwork is yours.

Compliance basics

What we’re checking for

Victorian barrier rules exist to stop young children reaching the water unsupervised. In practice, most inspections come down to a handful of things.

Gates that self-close and self-latch

Gates must swing shut and latch on their own from any open position, with the release kept out of a child’s reach.

Height, gaps and ground clearance

The barrier needs to meet the minimum height, with gaps and ground clearance small enough that a young child can’t get through or under it.

A clear non-climbable zone

No climbable objects — pot plants, furniture, pool pumps or trees — within the zones around the barrier that could give a child a leg up.

Sound structure and fixings

Panels, posts and fixings must be secure and in good condition, with nothing loose, damaged or missing.

These are the common areas an inspector looks at — the full standard covers more. If anything on your barrier doesn’t comply, your report explains exactly what to change.

Before you book

Two things worth knowing

Register your pool or spa first

Pools and spas in Victoria must be registered with your local council before an inspection can take place. Once that’s done, we can inspect and issue your certificate on approval.

Re-inspect every four years

After a certificate is issued, a new inspection is required every four years — or sooner if the barrier changes, or after repairs and renovations.

Questions

Compliance, answered

What’s involved in a pool or spa safety inspection?

A VBA-registered inspector assesses your barrier — the fence, gates, latches and surrounds — against the current Victorian safety standard. If everything complies, your certificate is issued on the day. If not, you receive a report with photos showing exactly what needs attention.

Why do I need a certificate of compliance in Victoria?

All pools and spas in Victoria must be registered with the local council and have a valid safety certificate. It confirms the barrier meets state safety standards, which protects children, family and visitors from accidents.

How often does my barrier need re-inspecting?

Once a compliance certificate is issued, a new inspection is required every four years, or sooner if the barrier changes. Regular inspections keep things safe, especially after repairs or renovations.

What happens if the barrier fails?

You’ll receive a clear report explaining what needs to be repaired. Once you’ve made the fixes, we return to re-inspect at no extra cost within 60 days of the first visit, and issue the certificate when it passes.

Do I need a licensed inspector for a valid certificate?

Yes. Only a registered pool inspector can legally carry out a compliance inspection and issue a valid certificate. Self-assessments or inspections by unregistered providers don’t meet Victorian requirements.

Can I still use my pool while I wait?

If the barrier was previously compliant, the pool can still be used. If it has been found non-compliant, it should stay unused until the safety issues are resolved and compliance is confirmed.

Ready to certify your pool or spa?

Book online in under a minute, or call and we’ll find a time that suits — weekends and after-hours included.

Call Book inspection